Privacy Policy

1. Introduction

Welcome to our Dubai real estate research application ("App"). We respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, disclose, and safeguard your information when you use our service.

2. Information We Collect

2.1 Personal Information

We may collect the following types of personal information:

• Account Information: Name, email address, phone number, and password when you register.
• Profile Information: Professional details, preferences, and investment criteria.
• Communication Data: Emails, messages, and other communications between you and us.
• Usage Information: How you interact with our App, including properties viewed, searches performed, and features used.
• Device Information: IP address, browser type, device type, operating system, and other technical identifiers.

2.2 Location Data

With your consent, we collect precise location data to show you properties in your vicinity and provide location-based services.

3. How We Collect Information

We collect information through:

• Direct interactions when you create an account, fill forms, or communicate with us
• Automated technologies through cookies and similar tracking technologies
• Third-party sources such as property databases and public records

4. How We Use Your Information

We use your information to:

• Provide, maintain, and improve our services
• Process and fulfill your requests for information about properties
• Personalize your experience and deliver tailored content
• Communicate with you about our services, updates, and promotional offers
• Analyze usage patterns to enhance our App's functionality
• Ensure the security and integrity of our platform
• Comply with legal obligations

5. Third-Party Service Providers

We work with trusted third-party service providers who perform functions on our behalf:

5.1 Analytics

We use PostHog to collect and analyze usage data to improve our App. PostHog may collect information about your device, browsing actions, and patterns. For more information about PostHog's privacy practices, please visit PostHog's Privacy Policy.

5.2 Email Communications

We use Resend to deliver emails and notifications. When we use Resend, your email address and the content of communications are shared with this provider. For more information about Resend's privacy practices, please visit Resend's Privacy Policy.

5.3 Other Service Providers

We may also use additional service providers for:

• Cloud hosting and data storage
• Payment processing
• Customer support
• Property data and market information

6. Data Storage and Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Your Data Protection Rights

Depending on your location, you may have the following rights:

• Access your personal information
• Correct inaccurate or incomplete data
• Request deletion of your personal data
• Object to or restrict processing of your data
• Data portability
• Withdraw consent at any time

To exercise these rights, please contact us using the details in the "Contact Us" section.

8. Cookies and Similar Technologies

Our App uses cookies and similar tracking technologies to collect information about your browsing activities. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our App.

9. Children's Privacy

Our App is not intended for children under 18 years of age. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

10. International Data Transfers

Your information may be transferred to and processed in countries other than the one in which you reside. These countries may have different data protection laws. We will take appropriate measures to ensure your information remains protected according to this privacy policy.

11. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which we collected it, including satisfying legal, accounting, or reporting requirements.

12. Changes to This Privacy Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page and updating the "Last Updated" date. You are advised to review this privacy policy periodically for any changes.

13. Contact Us

If you have questions or concerns about this privacy policy or our privacy practices, please contact us at:

14. UAE Data Protection Considerations

This App operates in accordance with the Dubai International Financial Centre (DIFC) Data Protection Law No. 5 of 2020 and other applicable data protection laws in the United Arab Emirates. We are committed to complying with all relevant data protection regulations in the jurisdictions where we operate.